{"id":247,"count":8,"description":"Businesses in the medical industry are some of the most familiar answering service customers. Most answering services have a large percentage of their customers as medical offices, where as other services designated as true medical answering services exclusively manage calls for the medical industry. If you've ever called your doctor after hours, you've probably spoken to an operator in an answering service. Physicians use answering services to screen after hours calls, schedule or cancel appointments, connect patients with the on-call doctors, and reach staff in the event of a medical emergency. While using answering services is beneficial (and necessary) for the medical industry, it's also important to stay up-to-date on the latest challenges you may face while outsourcing. Below you'll find posts from the Specialty Answering Service blog that relate to the medical industry, HIPAA, PHI, and patient security through the outsourcing process. We've also selected a few resources we think deserve attention.\r\n\r\n<a href=\"https:\/\/www.specialtyansweringservice.net\/business-associates-for-medical-offices\/\" target=\"_blank\" rel=\"noopener\">List of 14 Companies HIPAA Considers Business Associates:<\/a>\u00a0Not sure if your company needs to adhere to HIPAA regulations? Read on to find out.\r\n\r\n<a href=\"https:\/\/www.specialtyansweringservice.net\/top-5-ways-answering-service-violating-hipaa\/\" target=\"_blank\" rel=\"noopener\">The Top 5 Ways Your Answering Service May be Violating HIPAA:<\/a>\u00a0If you run a medical practice and use an answering service, make sure they aren't making one of these 5 mistakes.","link":"https:\/\/www.specialtyansweringservice.net\/category\/medical\/","name":"Medical","slug":"medical","taxonomy":"category","parent":0,"meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Medical | The Specialty Answering Service Blog<\/title>\n<meta name=\"description\" content=\"Explore the relationship between live answering services and the medical industry. 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