{"id":5818,"date":"2014-03-28T10:41:29","date_gmt":"2014-03-28T14:41:29","guid":{"rendered":"https:\/\/www.specialtyansweringservice.net\/?p=5818"},"modified":"2018-12-13T08:06:14","modified_gmt":"2018-12-13T13:06:14","slug":"customer-experience-infographic-lets-play-ball","status":"publish","type":"post","link":"https:\/\/www.specialtyansweringservice.net\/customer-experience-infographic-lets-play-ball\/","title":{"rendered":"Customer experience infographic &#8211; Let&#8217;s Play Ball!"},"content":{"rendered":"<p>When it comes to the success of your business, ensuring a positive consumer experience is everything. If you want to knock it out of the park, teamwork, dedication, and a great social customer experience are essential each time a customer steps up to the plate. SAS&#8217; customer experience infographic offers an at-a-glance look at the dos and don\u2019ts of the customer service game. Being mindful of your company\u2019s strengths and weaknesses can help you train smarter, work better, and make it to the big leagues one sale at a time.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5836\" src=\"https:\/\/www.specialtyansweringservice.net\/wp-content\/uploads\/customer-experience-infographic-lets-play-ball\/ultimate-customer-experience-ballpark.jpg\" alt=\"The Customer Experience Ballpark Infographic\" width=\"710\" height=\"100%\" srcset=\"https:\/\/www.specialtyansweringservice.net\/wp-content\/uploads\/customer-experience-infographic-lets-play-ball\/ultimate-customer-experience-ballpark.jpg 710w, https:\/\/www.specialtyansweringservice.net\/wp-content\/uploads\/customer-experience-infographic-lets-play-ball\/ultimate-customer-experience-ballpark-113x300.jpg 113w\" sizes=\"(max-width: 710px) 100vw, 710px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When it comes to the success of your business, ensuring a positive consumer experience is everything. If you want to knock it out of the park, teamwork, dedication, and a great social<\/p>\n","protected":false},"author":1,"featured_media":5820,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[28,30],"tags":[163],"class_list":["post-5818","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-service","category-infographics","tag-social-media"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Experience Infographic - SAS<\/title>\n<meta name=\"description\" content=\"SAS&#039; customer experience infographic shows how a poor social customer experience and bad telephone customer service destroys customer satisfaction.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.specialtyansweringservice.net\/customer-experience-infographic-lets-play-ball\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Nick D.\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.specialtyansweringservice.net\/customer-experience-infographic-lets-play-ball\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.specialtyansweringservice.net\/customer-experience-infographic-lets-play-ball\/\"},\"author\":{\"name\":\"Nick D.\",\"@id\":\"https:\/\/www.specialtyansweringservice.net\/#\/schema\/person\/908a84be955e530a264eedcaf964f739\"},\"headline\":\"Customer experience infographic &#8211; Let&#8217;s Play Ball!\",\"datePublished\":\"2014-03-28T14:41:29+00:00\",\"dateModified\":\"2018-12-13T13:06:14+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.specialtyansweringservice.net\/customer-experience-infographic-lets-play-ball\/\"},\"wordCount\":99,\"publisher\":{\"@id\":\"https:\/\/www.specialtyansweringservice.net\/#organization\"},\"keywords\":[\"Social Media\"],\"articleSection\":[\"Customer Service\",\"Infographics\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.specialtyansweringservice.net\/customer-experience-infographic-lets-play-ball\/\",\"url\":\"https:\/\/www.specialtyansweringservice.net\/customer-experience-infographic-lets-play-ball\/\",\"name\":\"Customer Experience Infographic - SAS\",\"isPartOf\":{\"@id\":\"https:\/\/www.specialtyansweringservice.net\/#website\"},\"datePublished\":\"2014-03-28T14:41:29+00:00\",\"dateModified\":\"2018-12-13T13:06:14+00:00\",\"description\":\"SAS' customer experience infographic shows how a poor social customer experience and bad telephone customer service destroys customer satisfaction.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.specialtyansweringservice.net\/customer-experience-infographic-lets-play-ball\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.specialtyansweringservice.net\/customer-experience-infographic-lets-play-ball\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.specialtyansweringservice.net\/customer-experience-infographic-lets-play-ball\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.specialtyansweringservice.net\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Customer experience infographic &#8211; Let&#8217;s Play Ball!\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.specialtyansweringservice.net\/#website\",\"url\":\"https:\/\/www.specialtyansweringservice.net\/\",\"name\":\"Specialty Answering Service\",\"description\":\"Specialty Answering Service\",\"publisher\":{\"@id\":\"https:\/\/www.specialtyansweringservice.net\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.specialtyansweringservice.net\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.specialtyansweringservice.net\/#organization\",\"name\":\"Specialty Answering Service\",\"url\":\"https:\/\/www.specialtyansweringservice.net\/\",\"sameAs\":[\"https:\/\/www.instagram.com\/specialtyansweringservice\/\",\"https:\/\/www.linkedin.com\/company\/specialty-answering-service\",\"https:\/\/www.youtube.com\/user\/specialtyanswering\",\"https:\/\/www.facebook.com\/SpecialtyAnsweringService\",\"https:\/\/twitter.com\/specialtyanswer\"],\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.specialtyansweringservice.net\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.specialtyansweringservice.net\/wp-content\/uploads\/sas_logo-1.png\",\"contentUrl\":\"https:\/\/www.specialtyansweringservice.net\/wp-content\/uploads\/sas_logo-1.png\",\"width\":366,\"height\":164,\"caption\":\"Specialty Answering Service\"},\"image\":{\"@id\":\"https:\/\/www.specialtyansweringservice.net\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.specialtyansweringservice.net\/#\/schema\/person\/908a84be955e530a264eedcaf964f739\",\"name\":\"Nick D.\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.specialtyansweringservice.net\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/a462cbd85452f791326e7e522cef210a76b308a685f96262a99f5f399ecc6528?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/a462cbd85452f791326e7e522cef210a76b308a685f96262a99f5f399ecc6528?s=96&d=mm&r=g\",\"caption\":\"Nick D.\"},\"sameAs\":[\"https:\/\/www.specialtyansweringservice.net\"],\"url\":\"https:\/\/www.specialtyansweringservice.net\/author\/admin\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Customer Experience Infographic - SAS","description":"SAS' customer experience infographic shows how a poor social customer experience and bad telephone customer service destroys customer satisfaction.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.specialtyansweringservice.net\/customer-experience-infographic-lets-play-ball\/","twitter_misc":{"Written by":"Nick D."},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.specialtyansweringservice.net\/customer-experience-infographic-lets-play-ball\/#article","isPartOf":{"@id":"https:\/\/www.specialtyansweringservice.net\/customer-experience-infographic-lets-play-ball\/"},"author":{"name":"Nick D.","@id":"https:\/\/www.specialtyansweringservice.net\/#\/schema\/person\/908a84be955e530a264eedcaf964f739"},"headline":"Customer experience infographic &#8211; Let&#8217;s Play Ball!","datePublished":"2014-03-28T14:41:29+00:00","dateModified":"2018-12-13T13:06:14+00:00","mainEntityOfPage":{"@id":"https:\/\/www.specialtyansweringservice.net\/customer-experience-infographic-lets-play-ball\/"},"wordCount":99,"publisher":{"@id":"https:\/\/www.specialtyansweringservice.net\/#organization"},"keywords":["Social Media"],"articleSection":["Customer Service","Infographics"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.specialtyansweringservice.net\/customer-experience-infographic-lets-play-ball\/","url":"https:\/\/www.specialtyansweringservice.net\/customer-experience-infographic-lets-play-ball\/","name":"Customer Experience Infographic - SAS","isPartOf":{"@id":"https:\/\/www.specialtyansweringservice.net\/#website"},"datePublished":"2014-03-28T14:41:29+00:00","dateModified":"2018-12-13T13:06:14+00:00","description":"SAS' customer experience infographic shows how a poor social customer experience and bad telephone customer service destroys customer satisfaction.","breadcrumb":{"@id":"https:\/\/www.specialtyansweringservice.net\/customer-experience-infographic-lets-play-ball\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.specialtyansweringservice.net\/customer-experience-infographic-lets-play-ball\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.specialtyansweringservice.net\/customer-experience-infographic-lets-play-ball\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.specialtyansweringservice.net\/"},{"@type":"ListItem","position":2,"name":"Customer experience infographic &#8211; Let&#8217;s Play Ball!"}]},{"@type":"WebSite","@id":"https:\/\/www.specialtyansweringservice.net\/#website","url":"https:\/\/www.specialtyansweringservice.net\/","name":"Specialty Answering Service","description":"Specialty Answering Service","publisher":{"@id":"https:\/\/www.specialtyansweringservice.net\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.specialtyansweringservice.net\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.specialtyansweringservice.net\/#organization","name":"Specialty Answering Service","url":"https:\/\/www.specialtyansweringservice.net\/","sameAs":["https:\/\/www.instagram.com\/specialtyansweringservice\/","https:\/\/www.linkedin.com\/company\/specialty-answering-service","https:\/\/www.youtube.com\/user\/specialtyanswering","https:\/\/www.facebook.com\/SpecialtyAnsweringService","https:\/\/twitter.com\/specialtyanswer"],"logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.specialtyansweringservice.net\/#\/schema\/logo\/image\/","url":"https:\/\/www.specialtyansweringservice.net\/wp-content\/uploads\/sas_logo-1.png","contentUrl":"https:\/\/www.specialtyansweringservice.net\/wp-content\/uploads\/sas_logo-1.png","width":366,"height":164,"caption":"Specialty Answering Service"},"image":{"@id":"https:\/\/www.specialtyansweringservice.net\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/www.specialtyansweringservice.net\/#\/schema\/person\/908a84be955e530a264eedcaf964f739","name":"Nick D.","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.specialtyansweringservice.net\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/a462cbd85452f791326e7e522cef210a76b308a685f96262a99f5f399ecc6528?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/a462cbd85452f791326e7e522cef210a76b308a685f96262a99f5f399ecc6528?s=96&d=mm&r=g","caption":"Nick D."},"sameAs":["https:\/\/www.specialtyansweringservice.net"],"url":"https:\/\/www.specialtyansweringservice.net\/author\/admin\/"}]}},"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.specialtyansweringservice.net\/wp-json\/wp\/v2\/posts\/5818","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.specialtyansweringservice.net\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.specialtyansweringservice.net\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.specialtyansweringservice.net\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.specialtyansweringservice.net\/wp-json\/wp\/v2\/comments?post=5818"}],"version-history":[{"count":0,"href":"https:\/\/www.specialtyansweringservice.net\/wp-json\/wp\/v2\/posts\/5818\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.specialtyansweringservice.net\/wp-json\/wp\/v2\/media\/5820"}],"wp:attachment":[{"href":"https:\/\/www.specialtyansweringservice.net\/wp-json\/wp\/v2\/media?parent=5818"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.specialtyansweringservice.net\/wp-json\/wp\/v2\/categories?post=5818"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.specialtyansweringservice.net\/wp-json\/wp\/v2\/tags?post=5818"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}