{"id":6609,"date":"2015-02-12T13:54:50","date_gmt":"2015-02-12T18:54:50","guid":{"rendered":"https:\/\/www.specialtyansweringservice.net\/?p=6609"},"modified":"2018-12-13T08:04:53","modified_gmt":"2018-12-13T13:04:53","slug":"infographic-learn-about-ivr-compare-top-providers","status":"publish","type":"post","link":"https:\/\/www.specialtyansweringservice.net\/infographic-learn-about-ivr-compare-top-providers\/","title":{"rendered":"Infographic: Learn about IVR and compare the best providers."},"content":{"rendered":"

Love the simplicity of calling your bank whenever you want and getting your account information from an automated teller rather than having to wait for assistance from a live operator? The ease of automation is brought to you by Interactive Voice Response<\/a>, or IVR, which allows computers to interact with the human voice.<\/p>\n

IVR has a slew of benefits for callers as well as the call center, such as reduced hold times and the ability for customers to manage their own transactions 24 hours a day. In addition, it can reduce the number of live operators necessary at any given time, leading to a decrease in an answering services overall operating expenses.<\/p>\n

If you are considering investing in an IVR system for your own small business<\/a>, we\u2019ve done a side-by-side comparison in this infographic. Our pros and cons guide can get you started. For extended information, please see our full comparison of IVR providers<\/a> in our telecommunications library<\/a>.<\/p>\n

\"IVR<\/p>\n

[html]
\n<img title=”Compare The Best IVR Providers Infographic” alt=”Compare The Best IVR Providers Infographic” src=”https:\/\/www.specialtyansweringservice.net\/wp-content\/uploads\/infographic-learn-about-ivr-compare-top-providers\/ivr-providers-infographic.jpg” width=”710\u2033 \/>
\n<pre><em>Image originally posted on <a href=”https:\/\/www.specialtyansweringservice.net\/infographic-learn-about-ivr-compare-top-providers\/”>The SAS Blog<\/a><\/em>
\n[\/html]<\/p>\n","protected":false},"excerpt":{"rendered":"

Love the simplicity of calling your bank whenever you want and getting your account information from an automated teller rather than having to wait for assistance from a live operator? The ease<\/p>\n","protected":false},"author":1,"featured_media":6613,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[242,30],"tags":[68,119],"class_list":["post-6609","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-call-center-software","category-infographics","tag-automation","tag-best-ivr"],"acf":[],"yoast_head":"\nInfographic Comparing Top 6 Best IVR Providers - SAS<\/title>\n<meta name=\"description\" content=\"Interactive Voice Response, or IVR, is an automated receptionist to route callers. 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