{"id":7647,"date":"2014-12-05T13:55:00","date_gmt":"2014-12-05T18:55:00","guid":{"rendered":"https:\/\/www.specialtyansweringservice.net\/?p=7647"},"modified":"2018-06-19T13:02:41","modified_gmt":"2018-06-19T17:02:41","slug":"bad-customer-service-video-clips-holiday-version","status":"publish","type":"post","link":"https:\/\/www.specialtyansweringservice.net\/bad-customer-service-video-clips-holiday-version\/","title":{"rendered":"19 bad customer service video clips: Holiday version."},"content":{"rendered":"<p>Ah, the holiday season. It\u2019s a magical time filled with twinkling lights, candy canes, and the madness of retail. Amidst all of the hustle and bustle, and shoppers knocking each other down for the latest deal, it\u2019s easy for employees to become annoyed, leading to poor customer service and workplace misconduct. Not only that, but it\u2019s easy for management to become irritated, too, and take it out on employees. Take a gander at this list of holiday customer service video clips. \u2018Tis the season to read up, then make a list of DOs and DON\u2019Ts, and check it twice. Even when others are naughty, it\u2019s your job to be nice!<\/p>\n<h2>DO GO THE EXTRA MILE.<\/h2>\n<p><em>Sugar &amp; Spice<\/em> \u2013 Doing everything you can to make the customer\u2019s experience easy and enjoyable<\/p>\n<p><em>And Everything Nice<\/em> \u2013 Whether your customers are high rollers or everyday people, making that extra effort to see to their needs shows them that they are valued. It will certainly give your business a reputation for friendly, topnotch service, and as a result, may draw in more customers by the best kind of advertising there is: word of mouth.<\/p>\n<h3>Home Alone 2 \u2013 VIP Treatment<\/h3>\n<p><iframe loading=\"lazy\" src=\"\/\/www.youtube.com\/embed\/_fgtzQ-9r3A?start=3105&amp;end=3128&amp;wmode=transparent\" width=\"710\" height=\"533\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h2>DO SAY THANK YOU.<\/h2>\n<p><em>Sugar &amp; Spice<\/em> \u2013 Using those two magic words as often as possible<\/p>\n<p><em>And Everything Nice<\/em> \u2013 In today\u2019s competitive marketplace, take advantage of every opportunity to thank customers for coming to your business instead of heading to your competition. Show them how much you value their business by reciting those words early and often. Thank them for walking in the door. Thank them when they leave. And thank them again via email or a handwritten note. It works.<\/p>\n<h3>Ernest Saves Christmas \u2013 Santa in Training<\/h3>\n<p><iframe loading=\"lazy\" src=\"\/\/www.youtube.com\/embed\/WaMMro3VEmA?start=1014&amp;end=1032&amp;wmode=transparent\" width=\"710\" height=\"533\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h3>Home Alone 2 \u2013 Toy Store Scene<\/h3>\n<p><iframe loading=\"lazy\" src=\"\/\/www.youtube.com\/embed\/_fgtzQ-9r3A?start=3567&amp;end=3660&amp;wmode=transparent\" width=\"710\" height=\"533\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h2>DO USE TEAMWORK.<\/h2>\n<p><em>Sugar &amp; Spice<\/em> \u2013 Many hands make light the work<\/p>\n<p><em>And Everything Nice<\/em> \u2013 Remember, there is no I in team. If you notice a coworker has a lot on his or her plate and could use a hand, pitch in! Help when and where you can. It creates a positive work environment, establishes camaraderie among staff, makes the day go by that much faster, and most importantly, provides your patrons with a prompt, professional, customer service experience!<\/p>\n<h3>Ernest Saves Christmas<\/h3>\n<p><iframe loading=\"lazy\" src=\"\/\/www.youtube.com\/embed\/WaMMro3VEmA?start=4322&amp;end=4367&amp;wmode=transparent\" width=\"710\" height=\"533\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h3>Eloise at Christmastime<\/h3>\n<p><iframe loading=\"lazy\" src=\"\/\/www.youtube.com\/embed\/bulAQOLEYrc?end=64&amp;wmode=transparent\" width=\"710\" height=\"533\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h2>DO PROVIDE ADEQUATE TRAINING.<\/h2>\n<p><em>Sugar &amp; Spice<\/em> \u2013 Knowing how your products work and ensuring they work well for the customer<\/p>\n<p><em>And Everything Nice<\/em> \u2013 If you don\u2019t know how your products work or who your target market is, how will you get anyone to make a purchase? Include proper training on your daily agenda, especially for seasonal employees who are only with you for a few weeks. The more information they have about what you offer, the more likely they are to sell it!<\/p>\n<h3>Elf \u2013 Jack in the Box<\/h3>\n<p><iframe loading=\"lazy\" src=\"\/\/www.youtube.com\/embed\/ppDhmg7nk8s?wmode=transparent\" width=\"710\" height=\"533\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h3>National Lampoon\u2019s Christmas Vacation \u2013 Sledding<\/h3>\n<p><iframe loading=\"lazy\" src=\"\/\/www.youtube.com\/embed\/9rMcRJVY1-0?end=100&amp;wmode=transparent\" width=\"710\" height=\"533\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h2>DON\u2019T FORGET TO SHOW EMPLOYEE APPRECIATION.<\/h2>\n<p><em>Naughty<\/em> \u2013 Treating employees with disrespect, acting more like a dictator and less like a supervisor, not acknowledging their hard work<\/p>\n<p><em>Nice<\/em> \u2013 Your support staff is the reason that things run smoothly 365 days a year, customers have what they need when they need it, and you have peace of mind in knowing that everything is being taken care of. So show them you appreciate all they do for you, and not just with an end of year bonus or a holiday party. Instead of acting like the employers in these clips, make it a point to praise your employees every chance you get. They\u2019ll work even harder knowing how grateful you are to have them.<\/p>\n<h3>Eloise at Christmastime<\/h3>\n<p><iframe loading=\"lazy\" src=\"\/\/www.youtube.com\/embed\/UyX-aJUXB_M?start=21&amp;end=48&amp;wmode=transparent\" width=\"710\" height=\"533\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h3>National Lampoon\u2019s Christmas Vacation<\/h3>\n<p><iframe loading=\"lazy\" src=\"\/\/www.youtube.com\/embed\/6QNVe9Hbhwc?start=336&amp;end=408&amp;wmode=transparent\" width=\"710\" height=\"533\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h2>DON\u2019T BE A GRINCH.<\/h2>\n<p><em>Naughty<\/em> \u2013 Laziness, being rude to customers<\/p>\n<p><em>Nice<\/em> \u2013 When you don\u2019t do your work or are rude to customers in the process, not only do you look bad, but the entire company looks bad, too. So take pride in your work. Think of how you would want to be treated if you were in the customer\u2019s shoes. Be friendly. Be helpful. And as the saying goes, kill them with kindness.<\/p>\n<h3>Ernest Saves Christmas \u2013 Animal Control<\/h3>\n<p><iframe loading=\"lazy\" src=\"\/\/www.youtube.com\/embed\/WaMMro3VEmA?start=3141&amp;end=3194&amp;wmode=transparent\" width=\"710\" height=\"533\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h3>Jingle All the Way \u2013 Turbo Man Doll<\/h3>\n<p><iframe loading=\"lazy\" src=\"\/\/www.youtube.com\/embed\/2f-YZnOMF0U?wmode=transparent\" width=\"710\" height=\"533\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h2>DON\u2019T MISBEHAVE. SANTA KNOWS.<\/h2>\n<p><em>Naughty<\/em> \u2013 Dishonest business practices<\/p>\n<p><em>Nice<\/em> \u2013 This one is simple. Don\u2019t lie. Don\u2019t cheat. Be honest and forthright in all of your business dealings. Follow the Golden Rule! Enough said.<\/p>\n<h3>Home Alone 2 \u2013 Sneaking In<\/h3>\n<p><iframe loading=\"lazy\" src=\"\/\/www.youtube.com\/embed\/_fgtzQ-9r3A?start=2653&amp;end=2765&amp;wmode=transparent\" width=\"710\" height=\"533\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h3>Naughty or Nice \u2013 The Plumber Lies<\/h3>\n<p><iframe loading=\"lazy\" src=\"\/\/www.youtube.com\/embed\/a_N1Nr9J2b4?start=1243&amp;end=1307&amp;wmode=transparent\" width=\"710\" height=\"533\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h2>DON\u2019T LET YOUR TEMPER GET THE BETTER OF YOU.<\/h2>\n<p><em>Naughty<\/em> \u2013 Escalating an argument with a customer, losing your temper with colleagues<\/p>\n<p><em>Nice<\/em> \u2013 If a customer rubs you the wrong way, walk away. Ask another staff member to take over. If a colleague has said something offensive, rather than yelling, confront the issue in a calm, rational manner. Start with \u201cI was really hurt by that comment.\u201d Or something along those lines. Reacting in anger makes things worse. Taking a step back, on the other hand, can give you the clarity you need to come to a healthy resolution.<\/p>\n<h3>Elf \u2013 Angry Elf<\/h3>\n<p><iframe loading=\"lazy\" src=\"\/\/www.youtube.com\/embed\/02572EyOIzQ?start=150&amp;end=220&amp;wmode=transparent\" width=\"710\" height=\"533\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h3>The Family Man \u2013 Lottery Ticket Scene<\/h3>\n<p><iframe loading=\"lazy\" src=\"\/\/www.youtube.com\/embed\/G36NDRDO6L8?end=41&amp;wmode=transparent\" width=\"710\" height=\"533\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h3>Elf \u2013 Throne of Lies<\/h3>\n<p><iframe loading=\"lazy\" src=\"\/\/www.youtube.com\/embed\/9tIcnydrwFY?start=55&amp;end=92&amp;wmode=transparent\" width=\"710\" height=\"533\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h2>DON\u2019T BE A HATER.<\/h2>\n<p><em>Naughty<\/em> \u2013 Displaying clear disdain for one\u2019s job, taking out frustrations on the customer, trying to rush people along<\/p>\n<p><em>Nice<\/em> \u2013 There will be days when happiness will elude you, and every aspect of your job will drive you nuts. But remember, you are representing your workplace. If you project a bad attitude or act inappropriately seemingly on purpose, then people won\u2019t want to shop where you work. And you\u2019ll likely lose your job. So be happy! It\u2019s what you\u2019re getting paid for, and happiness is contagious!<\/p>\n<h3>Ernest Saves Christmas \u2013 Santa at Customs<\/h3>\n<p><iframe loading=\"lazy\" src=\"\/\/www.youtube.com\/embed\/WaMMro3VEmA?start=305&amp;end=331&amp;wmode=transparent\" width=\"710\" height=\"533\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h3>A Christmas Story \u2013 Mall Santa &amp; His Elves<\/h3>\n<p><iframe loading=\"lazy\" src=\"\/\/www.youtube.com\/embed\/jp-BN9skTP0?end=90&amp;wmode=transparent\" width=\"710\" height=\"533\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h2>AND DO JUST FOR FUN.<\/h2>\n<p><em>Naughty<\/em> \u2013 Minions are having more fun than you and your employees are<\/p>\n<p><em>Nice<\/em> \u2013 Sing something. Sing anything! Laugh like a Minion who has had one too many glasses of eggnog. Spread enough holiday cheer to last the whole year!<\/p>\n<h3>Minions Jingle Bells<\/h3>\n<p><iframe loading=\"lazy\" src=\"\/\/www.youtube.com\/embed\/W9RURBz_4e4?&amp;wmode=transparent\" width=\"710\" height=\"533\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ah, the holiday season. It\u2019s a magical time filled with twinkling lights, candy canes, and the madness of retail. Amidst all of the hustle and bustle, and shoppers knocking each other down<\/p>\n","protected":false},"author":1,"featured_media":7650,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[111,244,42],"tags":[99,107],"class_list":["post-7647","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-funny","category-holidays","category-videos","tag-fun","tag-holiday"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Bad Customer Service Video Clips: Holiday Version - SAS<\/title>\n<meta name=\"description\" content=\"19 funny customer service video clips featuring naughty and nice behavior from holiday movies.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.specialtyansweringservice.net\/bad-customer-service-video-clips-holiday-version\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Nick D.\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.specialtyansweringservice.net\/bad-customer-service-video-clips-holiday-version\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.specialtyansweringservice.net\/bad-customer-service-video-clips-holiday-version\/\"},\"author\":{\"name\":\"Nick D.\",\"@id\":\"https:\/\/www.specialtyansweringservice.net\/#\/schema\/person\/908a84be955e530a264eedcaf964f739\"},\"headline\":\"19 bad customer service video clips: Holiday version.\",\"datePublished\":\"2014-12-05T18:55:00+00:00\",\"dateModified\":\"2018-06-19T17:02:41+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.specialtyansweringservice.net\/bad-customer-service-video-clips-holiday-version\/\"},\"wordCount\":1011,\"publisher\":{\"@id\":\"https:\/\/www.specialtyansweringservice.net\/#organization\"},\"keywords\":[\"Fun\",\"Holiday\"],\"articleSection\":[\"Funny\",\"Holidays\",\"Videos\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.specialtyansweringservice.net\/bad-customer-service-video-clips-holiday-version\/\",\"url\":\"https:\/\/www.specialtyansweringservice.net\/bad-customer-service-video-clips-holiday-version\/\",\"name\":\"Bad Customer Service Video Clips: Holiday Version - 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