{"id":7997,"date":"2015-03-02T11:54:28","date_gmt":"2015-03-02T16:54:28","guid":{"rendered":"https:\/\/www.specialtyansweringservice.net\/?p=7997"},"modified":"2018-06-19T14:00:36","modified_gmt":"2018-06-19T18:00:36","slug":"text-messaging-hipaa-compliant","status":"publish","type":"post","link":"https:\/\/www.specialtyansweringservice.net\/text-messaging-hipaa-compliant\/","title":{"rendered":"Is text messaging HIPAA compliant?"},"content":{"rendered":"<p>For many people, text messaging has replaced the art of real conversation. It\u2019s easy and direct, and it saves users an abundance of time. This is also true in the health care environment, where text messaging has improved workflow and made communicating by pager and return calls obsolete. But the issue of text messaging and HIPAA compliancy has inspired much confusion. Is it HIPAA compliant or not?<\/p>\n<p>Generally, SMS messaging is not encrypted or secure. Some wireless carriers store text messages, and with the use of public Wi-Fi and open cell phone networks, the potential exists for texted data to be compromised. In addition, sensitive information may fall into the wrong hands by way of malware, or a lost or stolen phone.<\/p>\n<p>Thus, in order for texting to be used in health care, technical safeguards must be in place to ensure confidentiality, and maintain the integrity of protected health information (PHI). This is usually accomplished by establishing a private, secure texting network where all electronically-transmitted PHI is encrypted.<\/p>\n<p>There are <a href=\"https:\/\/www.healthit.gov\/providers-professionals\/five-steps-organizations-can-take-manage-mobile-devices-used-health-care-pro\" target=\"_blank\" rel=\"noopener\">5 necessary steps<\/a> that covered entities can take to manage cell phones used by individuals working in the health care profession.<\/p>\n<ol>\n<li><strong>DECIDE<\/strong> whether mobile devices will be used to access, receive, transmit or store patients\u2019 health information, and understand the various threats and vulnerabilities associated with their use.<\/li>\n<li><strong>ASSESS<\/strong> how mobile devices affect the risks to the patients\u2019 health information your facility maintains by performing a risk analysis.<\/li>\n<li><strong>IDENTIFY<\/strong> the risk management strategy for your facility, and employ safeguards to ensure privacy.<\/li>\n<li><strong>DEVELOP<\/strong>, <strong>DOCUMENT<\/strong> and <strong>IMPLEMENT<\/strong> mobile device policies and procedures for your facility.<\/li>\n<li><strong>TRAIN<\/strong> staff on privacy and security awareness, discuss the facility\u2019s policies and procedures, and ensure that everyone knows how to follow them.<\/li>\n<\/ol>\n<p>Ultimately, the use of text messaging in health care is for the good of the patient. Essential data such as lab and imaging results can be at the providers\u2019 fingertips, response times may be reduced, interventions can be applied more quickly, and patient outcomes will improve.<\/p>\n<p>For more information on HIPAA, and how to ensure that your organization is HIPAA compliant, visit the <a href=\"https:\/\/www.hhs.gov\/ocr\/privacy\/\" target=\"_blank\" rel=\"noopener\">U.S. Department of Health &amp; Human Services<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>For many people, text messaging has replaced the art of real conversation. It\u2019s easy and direct, and it saves users an abundance of time. This is also true in the health care<\/p>\n","protected":false},"author":1,"featured_media":7999,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[247],"tags":[124],"class_list":["post-7997","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-medical","tag-is-text-messaging-hipaa-compliant"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Is Text Messaging HIPAA Compliant - SAS<\/title>\n<meta name=\"description\" content=\"Generally, text messaging protected health information (PHI) is not HIPAA compliant. For compliant text messaging in a medical office, follow these 5 steps.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.specialtyansweringservice.net\/text-messaging-hipaa-compliant\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Nick D.\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.specialtyansweringservice.net\/text-messaging-hipaa-compliant\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.specialtyansweringservice.net\/text-messaging-hipaa-compliant\/\"},\"author\":{\"name\":\"Nick D.\",\"@id\":\"https:\/\/www.specialtyansweringservice.net\/#\/schema\/person\/908a84be955e530a264eedcaf964f739\"},\"headline\":\"Is text messaging HIPAA compliant?\",\"datePublished\":\"2015-03-02T16:54:28+00:00\",\"dateModified\":\"2018-06-19T18:00:36+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.specialtyansweringservice.net\/text-messaging-hipaa-compliant\/\"},\"wordCount\":363,\"publisher\":{\"@id\":\"https:\/\/www.specialtyansweringservice.net\/#organization\"},\"keywords\":[\"Is Text Messaging HIPAA Compliant\"],\"articleSection\":[\"Medical\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.specialtyansweringservice.net\/text-messaging-hipaa-compliant\/\",\"url\":\"https:\/\/www.specialtyansweringservice.net\/text-messaging-hipaa-compliant\/\",\"name\":\"Is Text Messaging HIPAA Compliant - SAS\",\"isPartOf\":{\"@id\":\"https:\/\/www.specialtyansweringservice.net\/#website\"},\"datePublished\":\"2015-03-02T16:54:28+00:00\",\"dateModified\":\"2018-06-19T18:00:36+00:00\",\"description\":\"Generally, text messaging protected health information (PHI) is not HIPAA compliant. 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