{"id":8123,"date":"2016-04-19T12:18:32","date_gmt":"2016-04-19T16:18:32","guid":{"rendered":"https:\/\/www.specialtyansweringservice.net\/?p=8123"},"modified":"2018-12-13T08:03:29","modified_gmt":"2018-12-13T13:03:29","slug":"anatomy-of-an-amazing-csr","status":"publish","type":"post","link":"https:\/\/www.specialtyansweringservice.net\/anatomy-of-an-amazing-csr\/","title":{"rendered":"Anatomy of an Amazing CSR."},"content":{"rendered":"<p>Did you know\u00a0CSRs answer over 5 million calls annually? And you thought you got a lot of calls. Yeah. No.\u00a0In the infographic below, we\u2019ll pick apart the noggin of an awesome <a href=\"https:\/\/www.specialtyansweringservice.net\/about\/careers\/\">call center agent<\/a> so you can see the the anatomical functions behind just how she (or he) is able to take your call from start to finish with ease!<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-8074\" src=\"https:\/\/www.specialtyansweringservice.net\/wp-content\/uploads\/anatomy-of-an-amazing-csr\/anatomy-of-call-center-representative.jpg\" alt=\"Call Center History Infographic\" width=\"710\" height=\"100%\" \/><\/p>\n<p>[html]<br \/>\n&lt;img title=&#8221;Anatomy of a Customer Service Representative&#8221; alt=&#8221;Anatomy of a Customer Service Representative&#8221; src=&#8221;https:\/\/www.specialtyansweringservice.net\/wp-content\/uploads\/anatomy-of-an-amazing-csr\/anatomy-of-call-center-representative.jpg&#8221; width=&#8221;710&#8243; height=&#8221;5884&#8243; \/&gt;<br \/>\n&lt;pre&gt;&lt;em&gt;Image originally posted on &lt;a href=&#8221;https:\/\/www.specialtyansweringservice.net\/anatomy-of-an-amazing-csr\/&#8221;&gt;The SAS Blog&lt;\/a&gt;&lt;\/em&gt;<br \/>\n[\/html]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Did you know\u00a0CSRs answer over 5 million calls annually? And you thought you got a lot of calls. Yeah. No.\u00a0In the infographic below, we\u2019ll pick apart the noggin of an awesome call<\/p>\n","protected":false},"author":1,"featured_media":8136,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[28,30],"tags":[155,92],"class_list":["post-8123","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-service","category-infographics","tag-csr","tag-customer-service-2"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Anatomy of an Amazing Customer Service Representative!<\/title>\n<meta name=\"description\" content=\"Want to know how the brain tells the body how to pick up the phone, how to talk, and how to comprehend what people are saying? Check out this Infographic!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.specialtyansweringservice.net\/anatomy-of-an-amazing-csr\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Nick D.\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.specialtyansweringservice.net\/anatomy-of-an-amazing-csr\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.specialtyansweringservice.net\/anatomy-of-an-amazing-csr\/\"},\"author\":{\"name\":\"Nick D.\",\"@id\":\"https:\/\/www.specialtyansweringservice.net\/#\/schema\/person\/908a84be955e530a264eedcaf964f739\"},\"headline\":\"Anatomy of an Amazing CSR.\",\"datePublished\":\"2016-04-19T16:18:32+00:00\",\"dateModified\":\"2018-12-13T13:03:29+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.specialtyansweringservice.net\/anatomy-of-an-amazing-csr\/\"},\"wordCount\":126,\"publisher\":{\"@id\":\"https:\/\/www.specialtyansweringservice.net\/#organization\"},\"keywords\":[\"CSR\",\"customer service\"],\"articleSection\":[\"Customer Service\",\"Infographics\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.specialtyansweringservice.net\/anatomy-of-an-amazing-csr\/\",\"url\":\"https:\/\/www.specialtyansweringservice.net\/anatomy-of-an-amazing-csr\/\",\"name\":\"Anatomy of an Amazing Customer Service Representative!\",\"isPartOf\":{\"@id\":\"https:\/\/www.specialtyansweringservice.net\/#website\"},\"datePublished\":\"2016-04-19T16:18:32+00:00\",\"dateModified\":\"2018-12-13T13:03:29+00:00\",\"description\":\"Want to know how the brain tells the body how to pick up the phone, how to talk, and how to comprehend what people are saying? 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