{"id":8142,"date":"2016-10-19T08:25:32","date_gmt":"2016-10-19T12:25:32","guid":{"rendered":"https:\/\/www.specialtyansweringservice.net\/?p=8142"},"modified":"2018-12-13T08:03:14","modified_gmt":"2018-12-13T13:03:14","slug":"agent-assisted-automation-infographic","status":"publish","type":"post","link":"https:\/\/www.specialtyansweringservice.net\/agent-assisted-automation-infographic\/","title":{"rendered":"Infographic: Agent assisted automation."},"content":{"rendered":"

The job of a virtual assistant is never easy. Imagine dealing with hundreds of calls a day, often for similar issues, and having to repeat yourself over and over. It would be maddening. That’s where Agent Assisted Automation comes in – using pre-recorded audio, desktop integrations and tools to make an operator’s life easier. The infographic below will give you the scoop!<\/p>\n

\"Agent<\/p>\n

Technology is great – but no matter how advanced, an answering service is only as good as the people\u00a0manning the phones. Agent Assisted Automation gives agents\u00a0every opportunity for successful call handling<\/a>\u00a0by putting all of the necessary resources at their fingertips. Transactions are smoother, agents have less to stress about, and callers are happier – which means a healthier bottom line for your business!<\/p>\n

If you run your own call center, love call centers, or are just a telecommunications nerd and are interested in learning more than what our infographic can offer, please check out our extended resource on agent assisted automation<\/a>.<\/p>\n

Copy the code below to use this infographic on your own website:<\/p>\n

[html]
\n<img title=”Agent Assisted Automation Infographic” alt=”Agent Assisted Automation Infographic” src=”https:\/\/www.specialtyansweringservice.net\/wp-content\/uploads\/agent_assisted_automation_infographic.png” width=”1023″ height=”6842″ \/>
\n<pre><em>Image originally posted on <a href=”https:\/\/www.specialtyansweringservice.net\/agent-assisted-automation-infographic\/”>The SAS Blog<\/a><\/em>
\n[\/html]<\/p>\n","protected":false},"excerpt":{"rendered":"

The job of a virtual assistant is never easy. Imagine dealing with hundreds of calls a day, often for similar issues, and having to repeat yourself over and over. It would be<\/p>\n","protected":false},"author":1,"featured_media":8146,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[242,30],"tags":[68,8],"class_list":["post-8142","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-call-center-software","category-infographics","tag-automation","tag-call-centers"],"acf":[],"yoast_head":"\nInfographic: Agent Assisted Automation | Specialty Answering Service<\/title>\n<meta name=\"description\" content=\"Infographic shows you how Agent-Assisted Automation can be used in answering services to enhance the productivity of it's virtual receptionists.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.specialtyansweringservice.net\/agent-assisted-automation-infographic\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Nick D.\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.specialtyansweringservice.net\/agent-assisted-automation-infographic\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.specialtyansweringservice.net\/agent-assisted-automation-infographic\/\"},\"author\":{\"name\":\"Nick D.\",\"@id\":\"https:\/\/www.specialtyansweringservice.net\/#\/schema\/person\/908a84be955e530a264eedcaf964f739\"},\"headline\":\"Infographic: Agent assisted automation.\",\"datePublished\":\"2016-10-19T12:25:32+00:00\",\"dateModified\":\"2018-12-13T13:03:14+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.specialtyansweringservice.net\/agent-assisted-automation-infographic\/\"},\"wordCount\":239,\"publisher\":{\"@id\":\"https:\/\/www.specialtyansweringservice.net\/#organization\"},\"keywords\":[\"Automation\",\"Call Centers\"],\"articleSection\":[\"Call Center Software\",\"Infographics\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.specialtyansweringservice.net\/agent-assisted-automation-infographic\/\",\"url\":\"https:\/\/www.specialtyansweringservice.net\/agent-assisted-automation-infographic\/\",\"name\":\"Infographic: Agent Assisted Automation | Specialty Answering Service\",\"isPartOf\":{\"@id\":\"https:\/\/www.specialtyansweringservice.net\/#website\"},\"datePublished\":\"2016-10-19T12:25:32+00:00\",\"dateModified\":\"2018-12-13T13:03:14+00:00\",\"description\":\"Infographic shows you how Agent-Assisted Automation can be used in answering services to enhance the productivity of it's virtual receptionists.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.specialtyansweringservice.net\/agent-assisted-automation-infographic\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.specialtyansweringservice.net\/agent-assisted-automation-infographic\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.specialtyansweringservice.net\/agent-assisted-automation-infographic\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.specialtyansweringservice.net\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Infographic: Agent assisted automation.\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.specialtyansweringservice.net\/#website\",\"url\":\"https:\/\/www.specialtyansweringservice.net\/\",\"name\":\"Specialty Answering Service\",\"description\":\"Specialty Answering Service\",\"publisher\":{\"@id\":\"https:\/\/www.specialtyansweringservice.net\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.specialtyansweringservice.net\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.specialtyansweringservice.net\/#organization\",\"name\":\"Specialty Answering Service\",\"url\":\"https:\/\/www.specialtyansweringservice.net\/\",\"sameAs\":[\"https:\/\/www.instagram.com\/specialtyansweringservice\/\",\"https:\/\/www.linkedin.com\/company\/specialty-answering-service\",\"https:\/\/www.youtube.com\/user\/specialtyanswering\",\"https:\/\/www.facebook.com\/SpecialtyAnsweringService\",\"https:\/\/twitter.com\/specialtyanswer\"],\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.specialtyansweringservice.net\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.specialtyansweringservice.net\/wp-content\/uploads\/sas_logo-1.png\",\"contentUrl\":\"https:\/\/www.specialtyansweringservice.net\/wp-content\/uploads\/sas_logo-1.png\",\"width\":366,\"height\":164,\"caption\":\"Specialty Answering Service\"},\"image\":{\"@id\":\"https:\/\/www.specialtyansweringservice.net\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.specialtyansweringservice.net\/#\/schema\/person\/908a84be955e530a264eedcaf964f739\",\"name\":\"Nick D.\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.specialtyansweringservice.net\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/a462cbd85452f791326e7e522cef210a76b308a685f96262a99f5f399ecc6528?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/a462cbd85452f791326e7e522cef210a76b308a685f96262a99f5f399ecc6528?s=96&d=mm&r=g\",\"caption\":\"Nick D.\"},\"sameAs\":[\"https:\/\/www.specialtyansweringservice.net\"],\"url\":\"https:\/\/www.specialtyansweringservice.net\/author\/admin\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Infographic: Agent Assisted Automation | Specialty Answering Service","description":"Infographic shows you how Agent-Assisted Automation can be used in answering services to enhance the productivity of it's virtual receptionists.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.specialtyansweringservice.net\/agent-assisted-automation-infographic\/","twitter_misc":{"Written by":"Nick D.","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.specialtyansweringservice.net\/agent-assisted-automation-infographic\/#article","isPartOf":{"@id":"https:\/\/www.specialtyansweringservice.net\/agent-assisted-automation-infographic\/"},"author":{"name":"Nick D.","@id":"https:\/\/www.specialtyansweringservice.net\/#\/schema\/person\/908a84be955e530a264eedcaf964f739"},"headline":"Infographic: Agent assisted automation.","datePublished":"2016-10-19T12:25:32+00:00","dateModified":"2018-12-13T13:03:14+00:00","mainEntityOfPage":{"@id":"https:\/\/www.specialtyansweringservice.net\/agent-assisted-automation-infographic\/"},"wordCount":239,"publisher":{"@id":"https:\/\/www.specialtyansweringservice.net\/#organization"},"keywords":["Automation","Call Centers"],"articleSection":["Call Center Software","Infographics"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.specialtyansweringservice.net\/agent-assisted-automation-infographic\/","url":"https:\/\/www.specialtyansweringservice.net\/agent-assisted-automation-infographic\/","name":"Infographic: Agent Assisted Automation | Specialty Answering Service","isPartOf":{"@id":"https:\/\/www.specialtyansweringservice.net\/#website"},"datePublished":"2016-10-19T12:25:32+00:00","dateModified":"2018-12-13T13:03:14+00:00","description":"Infographic shows you how Agent-Assisted Automation can be used in answering services to enhance the productivity of it's virtual receptionists.","breadcrumb":{"@id":"https:\/\/www.specialtyansweringservice.net\/agent-assisted-automation-infographic\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.specialtyansweringservice.net\/agent-assisted-automation-infographic\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.specialtyansweringservice.net\/agent-assisted-automation-infographic\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.specialtyansweringservice.net\/"},{"@type":"ListItem","position":2,"name":"Infographic: Agent assisted automation."}]},{"@type":"WebSite","@id":"https:\/\/www.specialtyansweringservice.net\/#website","url":"https:\/\/www.specialtyansweringservice.net\/","name":"Specialty Answering Service","description":"Specialty Answering Service","publisher":{"@id":"https:\/\/www.specialtyansweringservice.net\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.specialtyansweringservice.net\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.specialtyansweringservice.net\/#organization","name":"Specialty Answering Service","url":"https:\/\/www.specialtyansweringservice.net\/","sameAs":["https:\/\/www.instagram.com\/specialtyansweringservice\/","https:\/\/www.linkedin.com\/company\/specialty-answering-service","https:\/\/www.youtube.com\/user\/specialtyanswering","https:\/\/www.facebook.com\/SpecialtyAnsweringService","https:\/\/twitter.com\/specialtyanswer"],"logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.specialtyansweringservice.net\/#\/schema\/logo\/image\/","url":"https:\/\/www.specialtyansweringservice.net\/wp-content\/uploads\/sas_logo-1.png","contentUrl":"https:\/\/www.specialtyansweringservice.net\/wp-content\/uploads\/sas_logo-1.png","width":366,"height":164,"caption":"Specialty Answering Service"},"image":{"@id":"https:\/\/www.specialtyansweringservice.net\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/www.specialtyansweringservice.net\/#\/schema\/person\/908a84be955e530a264eedcaf964f739","name":"Nick D.","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.specialtyansweringservice.net\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/a462cbd85452f791326e7e522cef210a76b308a685f96262a99f5f399ecc6528?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/a462cbd85452f791326e7e522cef210a76b308a685f96262a99f5f399ecc6528?s=96&d=mm&r=g","caption":"Nick D."},"sameAs":["https:\/\/www.specialtyansweringservice.net"],"url":"https:\/\/www.specialtyansweringservice.net\/author\/admin\/"}]}},"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.specialtyansweringservice.net\/wp-json\/wp\/v2\/posts\/8142","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.specialtyansweringservice.net\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.specialtyansweringservice.net\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.specialtyansweringservice.net\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.specialtyansweringservice.net\/wp-json\/wp\/v2\/comments?post=8142"}],"version-history":[{"count":0,"href":"https:\/\/www.specialtyansweringservice.net\/wp-json\/wp\/v2\/posts\/8142\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.specialtyansweringservice.net\/wp-json\/wp\/v2\/media\/8146"}],"wp:attachment":[{"href":"https:\/\/www.specialtyansweringservice.net\/wp-json\/wp\/v2\/media?parent=8142"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.specialtyansweringservice.net\/wp-json\/wp\/v2\/categories?post=8142"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.specialtyansweringservice.net\/wp-json\/wp\/v2\/tags?post=8142"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}