{"id":8244,"date":"2017-04-13T09:42:56","date_gmt":"2017-04-13T13:42:56","guid":{"rendered":"https:\/\/www.specialtyansweringservice.net\/?p=8244"},"modified":"2018-06-19T15:14:33","modified_gmt":"2018-06-19T19:14:33","slug":"robots-make-good-receptionists","status":"publish","type":"post","link":"https:\/\/www.specialtyansweringservice.net\/robots-make-good-receptionists\/","title":{"rendered":"Do robots make good receptionists?"},"content":{"rendered":"<p>What happens when you let a <a href=\"https:\/\/www.specialtyansweringservice.net\/5-disadvantages-of-voicemail-bag-in-favor-of-live-voice-answering\/\">robot answer your phones<\/a>? The simple answer is, nothing good. Even if it&#8217;s a super friendly virtual robot like Siri or Alexa, there are just some things that robots can&#8217;t do. Let&#8217;s start with empathy, for one. How can a robot address an upset caller? If the caller is confused, will the computer lady in the phone understand the caller&#8217;s\u00a0query? Um, not so much.<\/p>\n<p><iframe loading=\"lazy\" src=\"\/\/www.youtube.com\/embed\/-eebCzweboY?wmode=transparent\" width=\"710\" height=\"399\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>If you&#8217;re talking about basic data retrieval, e.g., account balances, paying bills, etc., automated call center systems will get the job done. Sure, they lack a personal touch, but for some callers, they don&#8217;t have time for pleasantries and would rather punch in a few buttons, and move on to the next task. But the question is, if you&#8217;re a business owner, do you want to be known for impersonal service or for having <a href=\"https:\/\/www.specialtyansweringservice.net\/virtual-office\/virtual-receptionists\/\">the most amazing receptionists<\/a> that the world has to offer? We&#8217;re guessing you&#8217;d prefer the latter.<\/p>\n<p><a href=\"https:\/\/www.specialtyansweringservice.net\">Live agents<\/a> can sense emotion and respond accordingly. Live agents can joke with customers and keep the conversation light. Live agents can explain things to callers that robots can&#8217;t, and more importantly, their faces won&#8217;t melt off during\u00a0a call!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What happens when you let a robot answer your phones? The simple answer is, nothing good. Even if it&#8217;s a super friendly virtual robot like Siri or Alexa, there are just some<\/p>\n","protected":false},"author":1,"featured_media":8541,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[111,253,42],"tags":[147,48],"class_list":["post-8244","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-funny","category-receptionist","category-videos","tag-live-receptionist-service","tag-robots"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Do Auto Attendant Robots Make Good Receptionists | SAS<\/title>\n<meta name=\"description\" content=\"Considering an auto attendant or automated answering service? Check out this funny video of an auto attendant breaking while handling a telephone call.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.specialtyansweringservice.net\/robots-make-good-receptionists\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Nick D.\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.specialtyansweringservice.net\/robots-make-good-receptionists\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.specialtyansweringservice.net\/robots-make-good-receptionists\/\"},\"author\":{\"name\":\"Nick D.\",\"@id\":\"https:\/\/www.specialtyansweringservice.net\/#\/schema\/person\/908a84be955e530a264eedcaf964f739\"},\"headline\":\"Do robots make good receptionists?\",\"datePublished\":\"2017-04-13T13:42:56+00:00\",\"dateModified\":\"2018-06-19T19:14:33+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.specialtyansweringservice.net\/robots-make-good-receptionists\/\"},\"wordCount\":207,\"publisher\":{\"@id\":\"https:\/\/www.specialtyansweringservice.net\/#organization\"},\"keywords\":[\"Live Receptionist Service\",\"robots\"],\"articleSection\":[\"Funny\",\"Receptionist\",\"Videos\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.specialtyansweringservice.net\/robots-make-good-receptionists\/\",\"url\":\"https:\/\/www.specialtyansweringservice.net\/robots-make-good-receptionists\/\",\"name\":\"Do Auto Attendant Robots Make Good Receptionists | SAS\",\"isPartOf\":{\"@id\":\"https:\/\/www.specialtyansweringservice.net\/#website\"},\"datePublished\":\"2017-04-13T13:42:56+00:00\",\"dateModified\":\"2018-06-19T19:14:33+00:00\",\"description\":\"Considering an auto attendant or automated answering service? 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