{"id":8339,"date":"2016-11-03T13:44:16","date_gmt":"2016-11-03T17:44:16","guid":{"rendered":"https:\/\/www.specialtyansweringservice.net\/?p=8339"},"modified":"2020-05-15T14:23:13","modified_gmt":"2020-05-15T18:23:13","slug":"call-scheduling-4-tips-smart-easy-line-schedules","status":"publish","type":"post","link":"https:\/\/www.specialtyansweringservice.net\/call-scheduling-4-tips-smart-easy-line-schedules\/","title":{"rendered":"4 Tips for Easy Breezy On-Call Scheduling!"},"content":{"rendered":"<p>Stressing out over updating your <a href=\"https:\/\/support.specialtyansweringservice.net\/customer\/portal\/articles\/2169436-adding-an-on-call-schedule\">on-call schedule<\/a>? Great news! The SAS on-call schedule creator makes building\u00a0reach, warm patch, cold patch, and email on-call work schedules a breeze. Keep reading to get the scoop on\u00a04 cool features that come stock with our call center scheduling tool and build your rotations like a pro!<\/p>\n<p><em><strong>Problem:<\/strong> It takes too long to recreate a schedule over and over.<\/em><\/p>\n<p><em><strong>Solution:<\/strong>\u00a0Why fret? Use Quick set.<\/em><\/p>\n<ul>\n<li><a href=\"https:\/\/support.specialtyansweringservice.net\/customer\/portal\/articles\/2466723-how-to-set-the-dates-for-your-on-call-schedule\">Quick set<\/a> applies the schedule you create to\u00a0predefined <a href=\"https:\/\/support.specialtyansweringservice.net\/customer\/portal\/articles\/2156688-how-to-set-a-date-range-for-your-call-log\">dates and ranges<\/a>. This option is perfect if you are building an on-call calendar that rotates daily, by weekday, by weekend, or monthly. Quick set can be utilized up to 3 months in advance.<\/li>\n<li>For example, Joe D. Tech is the on-call plumber every Monday. \u00a0Choose Every Monday from\u00a0the Quick set menu, and then set how long you&#8217;d like this change to take effect: This month, Next month, Next 2 months, Next 3 months.<\/li>\n<\/ul>\n<p><em><strong>Problem:<\/strong> I wish I could just glance at the schedule and know who is on-call.<\/em><\/p>\n<p><em><strong>Solution:<\/strong>\u00a0Color\u00a0your world with Label settings.<\/em><\/p>\n<ul>\n<li>Keep yourself organized by selecting a <a href=\"https:\/\/support.specialtyansweringservice.net\/customer\/portal\/articles\/2467021-color-coding-your-on-call-schedule\">color block<\/a> when setting your call rotation. Choose a color from the Label settings palette, complete the Contact settings details, and\u00a0then save your schedule.\u00a0The color you selected will show on the <a href=\"https:\/\/support.specialtyansweringservice.net\/customer\/portal\/articles\/2470131-functions-of-the-on-call-calendar\">full calendar<\/a> for the <a href=\"https:\/\/support.specialtyansweringservice.net\/customer\/portal\/articles\/2466723-how-to-set-the-dates-for-your-on-call-schedule\">date or dates<\/a> you selected.<\/li>\n<li>For example, assign the color pink to the on-call physician Dr. Wilma Headhurt. At first glance, you will know what days she is the on-call doctor.<\/li>\n<\/ul>\n<p><em><strong>Problem:<\/strong>\u00a0It would be much easier if I could use an on-call schedule template to add multiple contacts at the same time.<\/em><\/p>\n<p><em><strong>Solution:<\/strong>\u00a0Don&#8217;t\u00a0fly solo. Join\u00a0a\u00a0Group.<\/em><\/p>\n<ul>\n<li>Creating an on-call <a href=\"https:\/\/support.specialtyansweringservice.net\/customer\/portal\/articles\/2286732-creating-and-editing-on-call-groups\">Group<\/a> will help you build out your duty rotation schedule in\u00a0one click.<\/li>\n<li>For example, add a group called &#8220;Support &#8211; Doug A. Ditch \/ Ivana Brake.&#8221; Set up the protocol (reach, warm patch, cold patch, email only), assign a color, and let us know what to do if we reach voicemail. Then, use the <a href=\"https:\/\/support.specialtyansweringservice.net\/customer\/portal\/articles\/2463391-building-a-schedule-using-groups\">Choose group<\/a> drop down when building your schedule to instantly populate the\u00a0group list.<\/li>\n<\/ul>\n<p><em><strong>Problem:<\/strong> I might forget to update my schedule.<\/em><\/p>\n<p><em><strong>Solution:<\/strong>\u00a0Expiration alerts will keep you on your toes.<\/em><\/p>\n<ul>\n<li>Once an <a href=\"https:\/\/support.specialtyansweringservice.net\/customer\/portal\/articles\/2464536-setting-an-expiration-alert\">Expiration alert<\/a> is set, you&#8217;ll receive an email daily for X number of days prior to the expiry date, and X number of days after the schedule expires or until you&#8217;ve updated it.<\/li>\n<li>For example,\u00a0add an email address\u00a0to\u00a0receive a notification when the schedule is about to expire. You can set the alert for anywhere from 1 to 10 days before and after the expiry date. If you need a backup, just add multiple email addresses, and the system will automatically alert everyone.<\/li>\n<\/ul>\n<p>The SAS on-call rotation software is a free scheduling software for all Specialty Answering Service clients. Next time you <a href=\"https:\/\/support.specialtyansweringservice.net\/article\/175-how-to-edit-an-on-call-schedule\">update your on-call schedule<\/a>, lend\u00a0yourself a hand by testing out one of the convenience features above. And happy scheduling!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Stressing out over updating your on-call schedule? Great news! The SAS on-call schedule creator makes building\u00a0reach, warm patch, cold patch, and email on-call work schedules a breeze. Keep reading to get the<\/p>\n","protected":false},"author":15,"featured_media":8407,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"image","meta":{"footnotes":""},"categories":[254],"tags":[178,179],"class_list":["post-8339","post","type-post","status-publish","format-image","has-post-thumbnail","hentry","category-sas-products","tag-on-call","tag-scheduling-software","post_format-post-format-image"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Oncall Schedule Creator | Call Center Scheduling Tools | SAS<\/title>\n<meta name=\"description\" content=\"4 great tips to get the most out of Specialty&#039;s free oncall scheduling software. Create oncall templates and groups to make scheduling easy!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.specialtyansweringservice.net\/call-scheduling-4-tips-smart-easy-line-schedules\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Gabby R.\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.specialtyansweringservice.net\/call-scheduling-4-tips-smart-easy-line-schedules\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.specialtyansweringservice.net\/call-scheduling-4-tips-smart-easy-line-schedules\/\"},\"author\":{\"name\":\"Gabby R.\",\"@id\":\"https:\/\/www.specialtyansweringservice.net\/#\/schema\/person\/a4c0fd48408f1503d191aa9c847227be\"},\"headline\":\"4 Tips for Easy Breezy On-Call Scheduling!\",\"datePublished\":\"2016-11-03T17:44:16+00:00\",\"dateModified\":\"2020-05-15T18:23:13+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.specialtyansweringservice.net\/call-scheduling-4-tips-smart-easy-line-schedules\/\"},\"wordCount\":495,\"publisher\":{\"@id\":\"https:\/\/www.specialtyansweringservice.net\/#organization\"},\"keywords\":[\"On-Call\",\"Scheduling Software\"],\"articleSection\":[\"SAS Products\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.specialtyansweringservice.net\/call-scheduling-4-tips-smart-easy-line-schedules\/\",\"url\":\"https:\/\/www.specialtyansweringservice.net\/call-scheduling-4-tips-smart-easy-line-schedules\/\",\"name\":\"Oncall Schedule Creator | Call Center Scheduling Tools | SAS\",\"isPartOf\":{\"@id\":\"https:\/\/www.specialtyansweringservice.net\/#website\"},\"datePublished\":\"2016-11-03T17:44:16+00:00\",\"dateModified\":\"2020-05-15T18:23:13+00:00\",\"description\":\"4 great tips to get the most out of Specialty's free oncall scheduling software. 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