{"id":8381,"date":"2016-12-05T11:13:04","date_gmt":"2016-12-05T16:13:04","guid":{"rendered":"https:\/\/www.specialtyansweringservice.net\/?p=8381"},"modified":"2018-06-19T14:45:21","modified_gmt":"2018-06-19T18:45:21","slug":"go-sas-style","status":"publish","type":"post","link":"https:\/\/www.specialtyansweringservice.net\/go-sas-style\/","title":{"rendered":"On-the-Go, SAS Style!"},"content":{"rendered":"<p>In a\u00a0world of constantly evolving mobile technology, being on-the-go has never been easier. With a few quick clicks of your smartphone, you can binge watch your favorite TV show, update your Twitter feed, and let your friends know you\u2019re running late for your dinner date. But what about your business? Can you monitor your calls\u00a0from a train? Can you follow up on leads from a plane? With Specialty Answering Service, you bet you can!<\/p>\n<p>Running your company\u00a0from the palm of your hand is as simple as the <a href=\"https:\/\/support.specialtyansweringservice.net\/customer\/portal\/articles\/1698947-how-to-use-the-sas-mobile-app\">SAS mobile app<\/a>.\u00a0From listening to calls to providing temporary instructions to our operators,\u00a0the SAS mobile app is your new business bestie. And whether you&#8217;re at a lunch meeting or on vacation, there&#8217;s a slew of stuff that will help you keep operations\u00a0running in tip-top shape. Ready to find out what this awesome app can do for you? On your mark, get set, go!<\/p>\n<p><strong>Starting Line<\/strong><\/p>\n<ul>\n<li>Reviewing your <em>Calls<\/em> is easy!\u00a0Log in to the app, and today&#8217;s calls will be front and center. Click on an entry to check out call details and listen to recordings.<\/li>\n<li>Need to send a follow-up email or text? Or give your customer a call back? Click each\u00a0option from within the message.<\/li>\n<li>Stay organized by instantly adding callers to your contacts list.<\/li>\n<li>Want to see calls from a different date or sort messages by campaign? Try the <em>Filters<\/em> menu in the upper right corner.<\/li>\n<\/ul>\n<p><strong>Follow the Detour<\/strong><\/p>\n<ul>\n<li>Uh-oh. The office is closing due to inclement weather, and you want to let callers know. Click <em>Status<\/em> to add temporary instructions to your script, and the operators will give your callers the scoop.<\/li>\n<\/ul>\n<p><strong>Track and Field Your\u00a0Usage<\/strong><\/p>\n<ul>\n<li>Use the <em>Reports<\/em> feature to keep tabs on your calls. View or filter\u00a0reports for the number of minutes per campaign, average call length, calls per location, and more!<\/li>\n<\/ul>\n<p><strong>At the\u00a0Locations and FAQs Mile Marker<\/strong><\/p>\n<ul>\n<li>No need to contact support to update your message delivery options on the fly. Visit your <em>Locations<\/em>, and edit\u00a0your contact method.<\/li>\n<li>Did your office address or business hours change? Add or edit <em>FAQs<\/em> at any time to give operators the most up-to-date information about your business.<\/li>\n<\/ul>\n<p><strong>Running Your\u00a0On-Call<\/strong><\/p>\n<ul>\n<li>When there&#8217;s a trip up\u00a0in your <em>On-Call<\/em> relay and the complete on-call scheduling system\u00a0is out of reach, use the mobile app to make a last minute change. Just tell us\u00a0who to call, what to do, and when the instructions\u00a0expire.<\/li>\n<\/ul>\n<p><strong>Racing to\u00a0the Finish Line<\/strong><\/p>\n<ul>\n<li>Need help from SAS? Sprint over to the <em>Settings<\/em> tab where you&#8217;ll find a marathon of things to do. Click to call us, send us an email, read our Terms and Conditions, rate us, pop over to our helpdesk, see what integrations you have linked in\u00a0your portal, and find\u00a0your forward number(s)!<\/li>\n<\/ul>\n<p>You don&#8217;t need to be glued to your desk to make your business a success. All you need is a convenient way to monitor your customers&#8217; requests &#8211; and SAS has that covered.\u00a0Download\u00a0the SAS mobile <a href=\"https:\/\/itunes.apple.com\/us\/app\/specialtyansweringservice.net\/id1082501163?mt=8\">iPhone app<\/a> or the SAS mobile <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.specialtyansweringservice.com&amp;hl=en\">Android app<\/a> today, and find out what you\u2019ve been missing. You&#8217;ll be running circles around your competition in no time!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In a\u00a0world of constantly evolving mobile technology, being on-the-go has never been easier. With a few quick clicks of your smartphone, you can binge watch your favorite TV show, update your Twitter<\/p>\n","protected":false},"author":15,"featured_media":8421,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[254],"tags":[153],"class_list":["post-8381","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sas-products","tag-app"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Tips for Using The Specialty Answering Service App<\/title>\n<meta name=\"description\" content=\"Our answering service app for iPhone and Android gives you total control over your SAS account, and it&#039;s free for Specialty Answering Service customers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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